Frequently Asked Questions

Why Choose Us?
We offer the largest selection of ready-made hmo furniture packs.  You can mix and match between different packages or create your own furniture bespoke package from hundreds of different options. We can help you decide what will fit and offer tailor made quotes. 

Do you deliver nationwide?
Yes we can deliver nationwide anywhere up to a 225 mile radius from our main warehouse in Bradford, BD5 0EA.

How much is delivery?
All packages include free delivery, assembly and installation within 120 miles radius of Bradford. Delivery charges outside this radius will be subject to order value and location.

How quickly can you deliver?
This depends on the hmo furniture package you choose. Some packages can be delivered within a week. Others are UK manufactured to order and can take between 2-3 weeks.

When do you deliver?
We usually make deliveries during the working week and aim to arrive at your property in the morning. Our drivers will keep you updated throughout their journey with an estimated arrival time.

Do I have to be there myself to accept delivery?
No. We are happy to liaise on your behalf and collect keys locally. Keys can also be left in a lock box.

What if my property isn’t ready?
This is not unusual for hmo properties. Most of our clients inevitably face delays with builders, unexpected leaks, delays with flooring etc. It is imperative you contact us as soon as possible so we can book another delivery date.

Will everything fit into my property?
We will always ask you to email or whatsappany floor plans you have. Videos of all the rooms are most helpful too.  We will advise accordingly explaining the reasons for our suggestions.

Do you install and stage everything?
Yes we will deliver and assemble everything. This includes staging all your furniture in the most practical and space saving manner. If you have selected our interior design service we will dress all the beds, hang artwork, mirrors etc making sure your property is ready for photography.
All the packaging materials will be removed and the property will be vacuumed throughout so it’s ready for immediate occupation.

How can I order?
You can call HMO Furniture on free phone 0333 122 3371 or you can also email us at sales@hmofurniture.co.uk

How can I pay?
Payment terms are strictly 100% upfront and can be made either by sending a cheque, bank transfer, debit or credit card. Please note that payment by credit card will incur a 2% processing fee which is charged to us by the merchant service provider.

How long is the guarantee?
All our packages are guaranteed to be free from manufacturing defects for a period of one year of reasonable residential use. If an item is found to be faulty or damaged at the time of delivery we will arrange to deliver another. If an item develops a fault within the warranty period, please notify us in writing with a description and photographs of the problem. We may request to inspect the item before acknowledging that the item can be returned as faulty, this is simply to eliminate any concerns that the product has not been deliberately and maliciously damaged by the tenant.

 
Our Location

HMO Furniture,
40 Adelaide Street,
Bradford, BD5 0EA.
0333 122 3371

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